Delivery & Returns

Most deliveries are made within a few days, but please allow up to  2 weeks, as some of these products are made to order and hand finished. Please contact francesca@francescasanders.com directly, if you have an urgent delivery, and we will try to help. 

Returns and exchanges within 14 working days.  Please note you will need to pay for the return postage, and make sure you keep you 'proof of postage' slip. Please return unwanted items carefully, in the original packing, if possible, to avoid any damage. Damaged items cannot be refunded.